This could be a business idea for entrepreneurs looking to disrupt the status quo in the packing and moving industry. Or it could be a service you seriously consider the next time you move houses. Whatever you think it is, all I know is that there is a lack of enterprises in Mumbai (and elsewhere in India) that provide unpacking services, also known as destination services.
Of course, there might be a few odd agencies who go out of their way to mend this gap, perhaps for an extra charge. But a quick search on Google India for the term “movers and unpackers” yields results that are relevant only for a user from the US, the UK, and Australia. Other listings – which are relevant to an Indian – are that of either classifieds or homepages of active packers and movers (Agarwal, anyone?) who have no mention of “unpacking” anywhere in the description of their offerings.
There is this website of Shivam Cargo that has been optimized for that term above but after visiting it I’m not sure if they themselves do provide such a service. Then there is Excellent Packers & Movers who seem like they do offer unpacking service in several places including Pune and Mumbai and who also still use a stock image featuring Kriti Sanon on their ‘Contact Us’ page. (The Excellent guys should take some tips from my page.) Last relevant result is from Indiamart which just redirects to several listings none of whom promote unpacking services.
And all this makes me sad.
Diane Schmidt from The Spruce has created a pretty nice and short guide about why you might need an unpacking service. She sympathizes with house movers and tells them that it is a good idea to hire a professional unpacker if just the thought of unpacking all those boxes alone puts them in a bad mood. She also mentions the need to keep aside some extra fund for this purpose because it can get really expensive depending upon the number and type of items in your house and your packer and mover does not give you a good package deal. Even worse when you have not already Marie Kondo-ed your belongings.
From personal experience, I think the need to hire an unpacker arises from the dread of looking at and the thought of unpacking and setting items off all those unopened boxes the night after you have moved in. Considering yours is a regular household with regular items and even if you move to the new place on a Sunday and take 2-3 days off from work so that you can settle down, there will still be a feeling of terror that can only be defused by additional pairs of helping hands. It is actually better to hire an unpacker than turning your family members into enemies of each other. Or so I learned since I recently moved to my first own house.
Moreover, as far as I can tell, unpackers usually unpack with more compassion than their counterparts pack. And according to Schmidt, most agencies in the US employ professional organizers who know that books go in the shelf in the living room and expensive cutlery (that your mom has been saving for nearly a decade for that future auspicious day) in the upper cupboard in the bedroom. But I am not sure how much of that can be true in India where most packers and movers employ daily wage workers (taken in wholesale – for a lack of respectable wording – from labour markets like the APMC in Vashi, Navi Mumbai). However, as long as these fit, toiling men can help me settle down quickly as soon as I move in, I am not complaining. (Just be more gentle with my books and I’ll even tip big.)
Just Packing and Moving is Not Enough
As I stare at the unopened boxes stashed in the terrace of my own apartment here in Mumbai, I can’t stop saying more of why just packing and moving is not enough. If you want to settle down quickly and without the dread that comes along with moving houses, hiring an unpacker makes sense.
If you are in Mumbai or any other place in India, there is a high chance you may not find a professional unpacking service providers near you. So, try raising this idea with your preferred local packer and mover. They might just accept the extra responsibility for extra cash and that is all you need to move to the next phase of your new life: changing the address on your bank account, Aadhaar, driving licence, and electricity/gas connection.
Note – I was just speaking to an affluent friend of mine and looks like some people don’t even think about “petty” things like unpacking. They just have a single contractor for everything if and when they move houses – interior work, carpentry, and what-not. And talking about unpacking, they don’t even need that concept because new house means new stuff, right? Wrong, if you ask Miss Kondo. TN.
Featured image courtesy: Flickr/screwtape